FAQ

CRAFTERAMA @ ALEXANDRA PALACE

Art Stamps, Paper Crafts plus so much more

EVENT DATES AND TIMES

SATURDAY, TBC

SUNDAY, TBC

10am-5pm

10am-4pm

TICKET REFUNDS

If you have 2020 tickets these are valid for the new date but if you require a refund, please return the tickets to the address on your order.

​

EARLY ADMISSION

Advance Ticket holders can get entry to the show from 9.30am.

​

FREE SHUTTLE SERVICE

A free shuttle service will be running to and from Alexandra Palace train station as well as The Paddocks car parks.  Transport for London also runs a bus (payable) from the station to the venue.

​

​

CLOAKROOM

Alexandra Palace runs a cloakroom with a charge of £1 per item.  This is located in Palm Court.

RE-ENTRY TO THE SHOW

You can gain re-entry into the show on the same day by obtaining a hand stamp on exit.

​

​

ATM / CASH MACHINE

There is a cash machine in the building, the charge is approximately £2.75 per withdrawal.

​

​

TICKET PRICES AND AVAILABILITY ON SITE

Tickets can be purchased from the Box Office on site on the day, cash only transactions.

Tickets ordered from Crafterama and The Craft Store will be posted unless you request to collect from the Box Office.

Tickets ordered from the venue will be emailed.

All children will require a ticket to enter the show as per the venue's rules - Under 16's £1 each

Advance Ticket Prices : Adult 1 Day £5  Adult 2 Day £7

On the day Ticket Prices : Adult 1 Day £7  Adult 2 Day £10

ENTRY & SECURITY

A security bag check will be in operation on entry to the building.  Security guards will be located on all exits and patrolling the hall.

​

​

MAKING PURCHASES IN THE SHOW

All retailers inside the show operate independently and you will need to pay for products at each retailer.

​

​

HOW TO BOOK MAKE & TAKES

Make & Takes need to be booked direct with the retailer.  Some may be booked in advance of the show, some on the day and some may not need booking.  Costs vary depending on the retailer.

​

​

FOOD & DRINK

As well as The Phoenix Bar in Palm Court there are also hot and cold food options inside the show.

​